Refund Policy
Legal Disclaimer
This Refund Policy is provided by Have Fun Growing With Jesus and outlines your rights and our obligations in relation to refunds, returns, and exchanges. We comply with the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010, which guarantees consumer rights that cannot be excluded. Nothing in this policy is intended to limit or exclude your statutory rights. By purchasing from our website, you agree to the terms set out in this policy. We encourage you to read it carefully and contact us if you have any questions regarding your eligibility for a refund or replacement.
Refund Policy
We want you to be satisfied with your purchase. If you receive an item that is faulty, damaged, or not as described, please contact us within 14 days of receiving your order. We may offer a replacement, exchange, or refund depending on the nature of the issue. To initiate a return, please email us at havefungrowingwithjesus@gmail.com with your order number, a description of the issue, and photos if applicable. We will assess your claim and provide instructions for returning the item if eligible.
We comply with the Australian Consumer Law regarding returns, refunds, and warranties. You are entitled to a replacement or refund for a major flaw or damage to products purchased online and via this website. Consumers agree to uphold the cost of shipping. Change-of-mind returns may be accepted at our discretion. though must be returned in original, unread, unused condition.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a refund or replacement if the product is faulty, not fit for purpose, or does not match the description.
When placing an order, it is the consumers responsibility to ensure that the item description is carefully read and considered prior to committing to a purchase. The commitment to purchase an item is a legally binding contract once the check-out payment process has been completed.
If your order is lost or damaged during transit, please contact us immediately. We will work with the courier to investigate and may offer a replacement or refund depending on the outcome.
If you have any questions about this Refund Policy or need assistance with a return, please contact our customer service team at: havefungrowingwithjesus@gmail.com